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Strybai Connect

The customer memory
that never forgets a promise.

Connect turns your inbox, calendar and calls into a living record of every customer — who asked for what, what you committed to, and whether it shipped. Built on the shou CRM engine, it remembers the relationship so your team doesn’t have to.

Customer · Hotel Amigo
HA
Hotel Amigo
Guest portal · Anne Vermeulen · since Mar 2024
2 open promises
Last contact
Thu 09:14 · email
Sentiment
Positive · repeat asks
Promise timeline
Dark mode before September
Promised in Q3 review · ships 5 Sep · on track
In progress
CSV export for bookings
Requested Apr · delivered v2.1
Delivered
SSO for staff accounts
Mentioned in demo · not yet scoped
Backlog
Customer records

Records that build themselves from real conversations.

Stop maintaining a CRM by hand. Connect reads the threads and meetings that are already happening and writes a structured record — company, people, products, requests, sentiment — without anyone filing a thing.

  • Contacts and accounts enriched from email and calendar
  • Every request captured as a first-class object
  • Zero manual data entry, ever
Promise tracking

Every commitment, tracked to delivery.

A promise is not a note — it is a link between a customer and the work that fulfils it. Connect follows each one from the moment it’s made to the release that closes it, and flags the ones at risk before the customer does.

  • Live status: promised · in progress · delivered
  • Risk alerts when a date is slipping
  • Linked to the exact epic, task and commit in Build
Promises at risk this month
Hotel Amigo · Dark mode
Due 12 Sep · on track for 5 Sep
On track
Meridian · API webhooks
Due 20 Aug · epic unstarted
At risk
Northwind · SSO login
Due 30 Aug · shipped v2.3
Delivered
Meeting intelligence

Turn every call into decisions and owners.

The Meeting Agent listens to the calls you already run and writes down what matters — decisions made, actions agreed, who owns them and by when — then links each one to the customer and the work it becomes.

  • Decisions, actions and owners, extracted automatically
  • “Who promised delivery, and in which meeting?” — answered
  • Works with Google Meet, Teams and Slack huddles
Q3 review · 12 Aug · 6 attendees
Decision · Ship dark mode before board demo
Owner: Product · linked to Hotel Amigo
Action · Scope theming engine
Owner: Maya · due 15 Aug
Action · Confirm date with Anne
Owner: Account mgmt · draft ready
Customer communication

The follow-up nobody has time to send.

When work moves, Connect drafts the update — in the customer’s language, from live project data — and puts it in front of you to send in one click. The status email you always meant to write, written for you.

  • Drafted from real progress, never invented
  • Reviewed and sent in one click
  • The customer who asked is told automatically at release
Ask anything

Your customer history, on tap.

When did Hotel Amigo first request dark mode?Which customers are waiting on something overdue?What did we promise Meridian in the last call?Which accounts have gone quiet for 30 days?
Better together

Add Strybai Build and watch the promise ship itself.

Connect remembers the promise. Build turns it into a roadmap item, epic and tasks — then reconciles the code and tells the customer at release. One graph, one unbroken loop.