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Strybai Connect

The customer memory
that never forgets a promise.

Connect turns your inbox into a living record of every customer — who asked for what, what you committed to, and whether it shipped. Then it goes on offence: AI outreach in each account’s language, and AI discovery to find the next ones. It remembers the relationship so your team doesn’t have to.

Customer · Lumen Retail
LR
Lumen Retail
Customer portal · Anne Vermeulen · since Mar 2024
2 open promises
Last contact
Thu 09:14 · email
Sentiment
Positive · repeat asks
Promise timeline
Dark mode before September
Promised in Q3 review · ships 5 Sep · on track
In progress
CSV export for orders
Requested Apr · delivered v2.1
Delivered
SSO for staff accounts
Mentioned in demo · not yet scoped
Backlog
Customer records

Records that build themselves from inbound email.

Stop maintaining a CRM by hand. Forward or route your inbox to Strybai: every reply is matched to its account, triaged for intent and sentiment, and written onto the timeline. A shared Inbox surfaces every reply that needs attention — with a live count and an email alert carrying the full message — so nothing a customer says is missed. Add a domain and enrich the account from its website.

  • Inbound email auto-matched, triaged and logged
  • Inbox flags replies to answer and unmatched to assign
  • Emailed when a contact replies — draft a reply, mark handled
Promise tracking

Every commitment, tracked to delivery.

A promise is not a note — it is a link between a customer and the work that fulfils it. Connect follows each one from the moment it’s made to the release that closes it, and flags the ones at risk before the customer does.

  • Live status: promised · in progress · delivered
  • Risk alerts when a date is slipping
  • Linked to the exact project, task and commit in Build
Promises at risk this month
Lumen Retail · Dark mode
Due 12 Sep · on track for 5 Sep
On track
Meridian · API webhooks
Due 20 Aug · project unstarted
At risk
Northwind · SSO login
Due 30 Aug · shipped v2.3
Delivered
AI outreach

Outreach that writes itself — in each account’s language.

Set the guideline, not the script. Strybai generates a personalised email for every account from its own profile at send time — and writes it natively in the account’s language, from the languages you choose, with a copy in your own language attached when you want it. Your sender reputation is protected by default: risky and generic addresses are screened out before anyone is enrolled, and sending pauses itself if bounces or complaints spike — so your emails keep reaching inboxes.

  • Guideline-based sequences, generated per account
  • Written natively in the languages you choose, per account
  • A/B/C variants and best-time sending; a reply auto-stops the sequence
  • Risky addresses screened out; auto-pause if bounces spike
  • Warm-up, daily caps and one-click unsubscribe built in
Outreach analytics

Know what your outreach is really achieving.

Email counts flatter. Strybai shows what outreach is actually doing: how many distinct accounts you’ve reached — new versus follow-up — day by day, rolled up into months and quarters, with opens, clicks and bounces alongside. Compare sequences side by side, spot a bad day before it becomes a bad month, and put your effort where the replies come from.

  • Accounts reached, not just emails sent — new vs. follow-up
  • Results by day, month and quarter, with the trend at a glance
  • Per-sequence comparison; click any send to see that account's history
Outreach · this month
96 emails → 58 accounts reached
41 new · 17 follow-up · 71% opened · 36% clicked
Month
Retail prospecting
44 sent · 31 accounts reached · 41% clicked
Top sequence
Tue 16 · 3 bounced
Bounce spike flagged before the next send
Watch
AI discovery

Find your next accounts, not just remember the old ones.

Describe who you’re after — “e-commerce brands in Antwerp planning a new web shop” — and Strybai searches the live web, adds the matching companies as prospects with their public details, and dedupes against what you already have. Discovered contacts stay unverified until you approve them, so nothing unvetted is ever emailed.

  • Grounded web search finds real companies on demand
  • Auto-added as prospects, deduped by name and domain
  • Contacts held from outreach until a human verifies them
Discover · e-commerce brands near Antwerp
Atelier Verde
atelierverde.be · Antwerp
Unverified
Noord Coffee Co.
noordcoffee.be · Antwerp
Unverified
Zuidmarkt
zuidmarkt.be · Mechelen
Unverified
8 added · 2 skipped (already known)
Select all · Verify · Enrol in a sequence
Bulk
Contact enrichment

Reach the decision-maker, not info@.

Generic inboxes like info@ and sales@ rarely reach the person who decides — and they bounce and get flagged more often. Strybai reads each company’s website for the real people behind it, picks the most senior relevant one, and addresses them by name. Where only a generic inbox exists, the email still opens with that person’s name, so it finds its way to them.

  • Named people and titles pulled from each company's website
  • Most senior relevant contact picked automatically
  • Direct addresses used only when published — never guessed
Enrich · Kade Logistics
Sophie Laurent · Managing Director
Picked as decision-maker · direct email on site
Primary
Tom De Smet · Operations Manager
Named on the team page · no direct email
Named
info@kadelogistics.be
Generic inbox — fallback only, opens with Sophie's name
Role inbox
Tiers & segmentation

Prioritise the accounts that matter most.

Strybai auto-tiers every account by size — team size, or units for property businesses — so your biggest opportunities rise to the top. Filter by tier, stage, or missing contact details, then select the whole segment and enrol it in the right sequence in one move.

  • Auto-tiered by size — from AI discovery, CSV or manual entry
  • Filter by tier, stage, in-outreach or missing email
  • Select a whole segment and bulk-enrol in a sequence
Accounts · Tier 1 (50+ employees)
Kade Logistics
kadelogistics.be · 240 employees
T1
Brabant Foods
brabantfoods.be · 120 employees
T1
56 in Tier 1 · Select all → Enrol
Tier 1 white-glove sequence
Bulk
Import & clean-up

Bring your existing list — Strybai cleans it up.

Start from the spreadsheet you already have. Import a CSV of any size and Strybai matches each row to existing accounts by name and website domain, flags likely duplicates for a side-by-side merge, and keeps unrelated companies apart even when they share an agency’s email domain. Then enrich the whole list from company websites in one click, in the background.

  • CSV import of any size, matched by name and domain
  • Likely duplicates flagged for a side-by-side merge
  • One-click bulk enrichment from company websites
Import · prospects.csv
1,240 rows imported
905 new accounts · 335 matched to existing ones
Done
14 likely duplicates
Same domain, similar name — review and merge
Review
Shared agency domain detected
31 different companies kept separate
Guarded
Sign-ups & revenue

Every product sign-up, matched to its account.

When a customer subscribes, the event flows straight in — trial, active, upgrade, churn — and Strybai tracks the recurring revenue against the account. Sign-ups it can’t match wait in a queue for one-click assignment, so revenue and relationship never drift apart.

  • Subscription lifecycle tracked: trialing · active · churned
  • Normalised MRR per account, right on the record
  • Unmatched sign-ups queue for one-click assignment
Sign-ups · this week
Lumen Retail · Pro
Trial started · €49/mo
Trialing
Meridian · Growth
Upgraded from Starter · €149/mo
Active
new@northwind.be · unmatched
No account yet — assign or create
Queue
Ask anything

Your customer history, on tap.

What have we promised Lumen Retail?Who’s overdue for a follow-up?Summarise our activity with MeridianWhich accounts have gone quiet for 30 days?
Better together

Add Strybai Build and watch the promise ship itself.

Connect remembers the promise. Build turns it into an initiative, a project and tasks — then reconciles the code and tells the customer at release. One graph, one unbroken loop.